What is a Chatbot?
A chatbot is a computer program that handles conversations with human beings via voice or text. Chatbots are often used to automate (customer) requests without direct human intervention, or in the background to help a service agent handle multiple customer requests simultaneously.

Use Chatbots and increase your company´s profit

 

Mosibot boosts sales and saves cost

Virtual assistants interacting with your customers across multiple channels

Handling a large volume of requests 24 hours a day, 365 days a year

Saves cost with automation and scales on demand

Why

Mosibot

Grow Revenue

Always-on bot interacting with your customers across multiple channels translates to increased revenue.

Cost savings

Our Intelligent Virtual Assistant can handle simple, repetitive tasks that would normally require the assistance of the live agent. Your customers will save time with efficient self-service and your agents will be free to handle more complex issues, saving your money – it’s a win-win.

Automation

Our solution makes it simple to your customers, so customers can speak in their own words to get what they want faster. This means efficiently and accurately handling simple repetitive tasks, and let a live agent focus on more complex issues. Handling large volumes of requests 24 hours a day, 365 days a year.

Customer Satisfaction

Mosibot uses natural language processing technology, which allows you to offer a consistent experience across multiple channels. Accurately answering customers’ questions from your knowledge base. Increasing the first-call resolutions and reducing response times.

Scale on Demand

Spikes in user queries can be smoothly handled and automated. The system can queue complex queries and questions to human agents

Reduced Average Handling Time (AHT)

A chatbot accurately answers customers’ questions from your knowledge base. Increasing first-call resolutions and reducing response times.

Common areas to Apply Chatbot

Interested to know more about Chatbot?

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Dar es Salaam, Tanzania

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